Recent Posts

How to Prevent Fire in your SOCAL Home

4/19/2018 (Permalink)

Fire Damage How to Prevent Fire in your SOCAL Home Damage happens so quickly! Flames from the oven began to melt this microwave, spreading the awful smell of burnt plastic throughout the home.

Each year fires occurring during the fall and winter seasons injure more than 2500 people and cause more than $390 million in damages.  Please keep your family safe by reviewing with them a few of the ways that we have seen home fires begin:

  • Do not overload electrical outlets, this is SUPER DANGEROUS!
  • Do not leave empty plastic home fragrance plug in cartridges in outlets
  • Avoid burning candles, but if used, keep under close watch
  • Keep candles and lights away from combustible materials like paper and fabric
  • Before leaving for the day, going to bed at night or leaving a room, turn off and unplug all lamps, chargers and electrical appliances
  • Do not charge phones, tablets or laptops on soft surfaces like carpet, beds or sofas, etc.
  • When operating a microwave nevert use paper goods, fabric or metal inside it
  • If cooking food on the stove top or in the oven, do not leave unattended

 Through utilizing Fire & Safety Tips aim to prevent a fire from ever starting in your home. However, accidents do at times occur so please take the time to test your smoke alarms and remember to test annually and replace them every 10 years. If smoke damage does affect your property, please call out the professionals with the expertise & experience to provide complete fire restoration services and odor removal.

Basics of what Everybody Should Know about Mold

4/19/2018 (Permalink)

Mold Remediation Basics of what Everybody Should Know about Mold You just never know what could be growing behind your cabinets or walls when a water leak goes unnoticed. Call us out if you suspect a possible issue.

Mold is naturally always in our environment.  Their microscopic spores float in the air; just like when you blow on a dandelion and watch the seeds drift away.  Problems begin when spores anchor themselves on a wet surface indoors and begin to multiply.  With warm humidity and a ‘food source’ it takes only hours for some strains to grow.  A damp dark place like behind the wall after a hot water heater leak is a comfy spot for it to be nourished.  It grows by eating away at wet organic materials like the paper backing of drywall or the wood of a cabinet or trim.

The EPA informs us of the important fact that the key to mold control is moisture control.  Condensation, water leaks and poor ventilation are all contributing factors. To prevent mold, allow sunlight to filter into your home each day as spores love darkness. It’s a good idea to make it a habit to open windows & doors daily to allow a cross breeze into your home to ventilate it properly.  When coming across an unexpected water leak or sudden flood, act quickly by calling out our well trained professionals to dry up not only what is visible to the naked eye, but also what is beyond the baseboards...

Toilet overflow wets almost entire home in Rancho Cucamonga, CA TWICE

4/18/2018 (Permalink)

Biohazard Toilet overflow wets almost entire home in Rancho Cucamonga, CA TWICE WARNING: Viewer discretion is advised due to graphic nature. Not suitable for all audiences as one toilet was definitely harmed in the picture above.

Having plumbing problems can be the worst! Experiencing a sewage back up or a toilet overflow when fecal matter is present essentially paves a pathway of disaster to a property because everything the bacteria laden water touches must be removed for obvious sanitary reasons.

In this particular instance, unfortunately, not only did this tenant know the toilet was having back up problems but this whole scenario was the second occurrence in the matter of only months. Flooring everywhere the backup traveled required prompt removal, along with a foot or two of drywall, baseboards and lower cabinets. Definitely a lot of work.

We certainly understand that accidents happen… We are here around the clock to respond regardless of how difficult the job that we encounter may be. A QUICK Tip: If a toilet at your home or business is continuously running, repeatedly clogged or seeming problematic, turn off the water at the toilet supply line located at the base of the toilet by turning the knob till you hear the water shut off and call a local plumber. If it’s too late and the water “hath runneth over”, call us out right away to prevent further damages or illness.

West Covina Crawlspace Inspection

4/13/2018 (Permalink)

Building Services West Covina Crawlspace Inspection This wet & damp area under this SOCAL home has visible signs of mold growth. Removal is a must to prevent further damages.Trust SERVPRO to help.

Our technicians were scheduled to inspect the crawlspace underneath a West Covina home today.  A leak was discovered, hence with all the extra moisture, mold growth was present throughout the underside of the home.

Crawlspaces under homes in our SOCAL area typically are only a few feet high leaving not much room to maneuver while doing an inspection or a cleanup. Our techs get suited up in protective gear to go exploring under these homes and over the years, our technicians have brought back plenty of interesting & sometimes funny stories regarding their trek under our local community’s homes. Everything from needing to pump out raw sewage to literally bumping into a family of skunks residing under a home (AND, the human residents knew all about it and were fine with it all, hahaha), to one of our technicians actually getting stuck for twenty minutes while trying to wiggle from one side to the other. It’s an interesting job for certain, not for those with fears of cramped spaces and we never know what will be discovered…

Chino Hills Pot House Cleaning

4/12/2018 (Permalink)

Biohazard Chino Hills Pot House Cleaning Moisture from growing the canibus plant indoors is the biggest culprit in causing expensive damages to your real estate investment.

First thing this morning, we sent one of our inspection crews out to Chino Hills for a ‘pot house cleaning’ and mold issue. From time to time our team receives calls to inspect houses that have been discovered to have been taken over by a marijuana grower. We have been called out for single dwelling homes and even a full street of multiple jumbo two story homes in a single block that were completely covered with mold. Our inspections discover boarded up windows, growing stations, potted plants and typically mold everywhere on all walls and ceilings. Truly a property owner’s nightmare, but they are appreciative that we are there to help return the property back to livable and rentable conditions ASAP.

Our specialty cleaning & mold removal professionals are very detailed and thorough. Any standard visual inspection is complimentary. Call our office for any specialty cleaning needs, even unusual ones like uncovering a marijuana house…

Prepare now for SOCAL’s summer heat…

4/11/2018 (Permalink)

If these past few days of higher temperatures are an indicator as to what our upcoming summer may be like, it could be a scorcher. Depending on the city you live in and primarily how far inland your home is, summer heat may lead to unusually high cooling costs.

If despite covering all the basics IE: regularly servicing the A.C., installing ceiling fans, layering thermal quality window treatments and tinting windows, excessive heat is still getting trapped each day, consider taking steps to help cut costly energy bills.

One way to assist with cooling issues may be by insulating your garage door with a reflective covering. Last year, our family discovered that the super high temperatures in our garage damaged all the food cans tucked into our ‘emergency go bags’.  Multiple cans exploded all over clothes, blankets and supplies. We learned our lesson and found a cooler spot for their storage but that gave us a real good idea as to just how HOT the garage can get…

Step by step instructions can be found by visiting Might be well worth it in the long run.

Water Leaks & Plumbing Issues… is it simply enough to get them repaired?

4/3/2018 (Permalink)

Water Damage Water Leaks & Plumbing Issues… is it simply enough to get them repaired? Water extraction needed in this Covina home, then the dryout of the structure could begin…

We place great value in the money invested in our properties. When facing maintenance issues we work hard to stay on top of the problems so they do not quickly multiply. It is wise to fix water leaks from dripping faucets right away to preserve our water supply. Such leaks from plumbing fixtures/fittings or pipes sometimes are apparent and visible but unfortunately many are hidden and may go undetected causing rot and costly damages.

Many at first think that mopping up visible water is all that is needed, but some may fail to realize that a lot of times, water quickly travels to baseboards, walls and beyond.

The detection of water behind these areas requires professional equipment. This should be taken seriously because left ignored the damaged surfaces can develop mold which thrives in moist dark areas such as behind walls, cabinets or under flooring, all in the matter of days or even hours.

To avoid missing crucial cleaning steps, utilize a water damage professional with proper IICRC training.

In the SOCAL area? Call to ask about our complementary inspections  1.877.469.7776

Q: Clean or Dirty Water Intrusion, Does it Matter?

3/13/2018 (Permalink)

Water Damage Q: Clean or Dirty Water Intrusion, Does it Matter? Bacteria can multiply rapidly under 'favorable' conditions, forming colonies of millions of organisms within a space as small as a drop of water.

A: It depends because different categories of water can not only affect your health but also how a Water Damage Professional will proceed with the protocol of the actual cleanup.

Either way, using an expert is highly advised because with Category 1 Water (Fresh, Clean) time and temperature are urgent matters and may proceed utilizing professional specialized industry equipment preserving money and minimizing costly replacements of flooring etc. Example: burst pipe or appliance supply line.

If Category 2 Water (Grey with some degree of contaminants) is present, as with Type 1 time and temperature are also main concerns because it could become progressively more contaminated, causing further damages. Example: water coming from inside of a dishwasher or clothes washing machine.

Category 3 Water (Black, Highly Contaminated) Many professionals carry test tube kits to make a quick assessment because dirty water could cause death or serious illness if consumed by humans. In which case the IICRC Recommendation is to cut and remove all surfaces affected. Example: sewage, toilet overflow, rain water entering through damaged roof or walls, exterior ground water containing silt and soil or “Clean or Grey water” allowed to sit allowing contaminants to multiply over the matter of days or sometimes even hours.

We cleanup All types of water so relax & leave it to the professionals to determine the best plan of action tailored for your unique situation to save valuable time, money and minimize any disruption. Clearly, regardless of the water type, it is important to act quickly. Call today!

Water Damage Emergency Tips:

1/11/2018 (Permalink)

Water Damage Water Damage Emergency Tips: This West Covina home flooded with water throughout several rooms. Our team was called out to extract the water and quickly begin cleanup.

Sometimes unexpected flooding comes from a contaminated source and its best to stay clear of the area, but if a water leak comes from a clean source such as a water pipe in the wall, here are a few helpful tips...

For Clean Water situations only


  • Safety-first: if you see water near any electrical outlet or device, clear the area of family members and pets. Extra care should be taken to avoid slips and falls
  • Shut off water source if possible
  • Quickly contact SERVPRO of West Covina
  • Place aluminum foil or wood blocks under furniture legs


  • DO NOT use a regular vacuum to remove water
  • DO NOT leave books, magazines or other colored items on wet floors
  • DO NOT turn on ceiling fixtures if ceiling is wet
  • DO NOT use TV’s or other electronic appliances while standing on wet floors 

Mold… Is It a DIY Project?

12/29/2017 (Permalink)

Mold Remediation Mold… Is It a DIY Project? Mold removal in Pomona... Once the kitchen cabinetry was removed visible mold was revealed for cleanup to begin.

In seeking a DIY Mold Removal plan on the internet you will discover a variety of ways proposing how to personally rid your home of mold. A common misconception is to spray it with a bleach solution to kill the mold, but it is just not that simple.

The EPA offers a link of helpful mold facts along with a section of ‘Frequently asked questions about mold’. It addresses how using a chemical or biocide is NOT recommended because while the solution may kill the spore, even dead mold may still cause allergic reactions in some. Mold MUST be removed. In most situations the mold may not be visible until the wall or surface is opened/removed as typically mold grows inside wall cavities as opposed to the painted surface of drywall.

The one thing to be cautious about however with DIY projects where mold is concerned is proper protection for yourself. Certified mold technicians know how to protect themselves with respiratory engineering controls which means a full face mask with HEPA filter cartridges. This properly protects both your respiratory system as well as your eyes which can be adversely affected by mold spores.

The next item of concern is protection of the environment where the mold is found. Simply opening up a wall can disperse millions of mold spores throughout the living environment especially if any ventilation is being provided through air conditioning or simply walking through the contaminated areas. Proper abatement procedures involve setting up protection barriers so that mold spores will not spread throughout the rest of the house. Negative air pressure through the use of a HEPA rated negative air device (shown in image above) is the only way to properly protect your home from spores being released outside of a legitimate containment.

An oversaturation of mold in your home can definitely pose a health risk. Handling it yourself is not recommended. Mold removal should be performed by someone who is both properly trained and respects your home and health. Review the EPA & IICRC guidelines and contact us for an inspection of the area to best make the decision of a plan of action.