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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Q: Clean or Dirty Water Intrusion, Does it Matter?

3/13/2018 (Permalink)

Water Damage Q: Clean or Dirty Water Intrusion, Does it Matter? Bacteria can multiply rapidly under 'favorable' conditions, forming colonies of millions of organisms within a space as small as a drop of water.

A: It depends because different categories of water can not only affect your health but also how a Water Damage Professional will proceed with the protocol of the actual cleanup.

Either way, using an expert is highly advised because with Category 1 Water (Fresh, Clean) time and temperatures are urgent matters to consider. Mitigation or stopping the water invasion may proceed by utilizing professional specialized industry equipment. This may aid in preserving money and minimizing costly replacements of flooring, cabinets and other materials, etc.

Category 1 Example: sudden pipe burst rupture or appliance supply line water leak.

If Category 2 Water (Grey with some degree of contaminants) is present, as with Type 1 time and temperatures are also main concerns because it could become progressively more contaminated, causing further damages.

Category 2 Example: water coming from inside of a dishwasher or clothes washing machine.

Category 3 Water (Black, Highly Contaminated) Many professionals carry test tube kits to make a quick assessment because dirty water could be dangerous and worst case scenario cause death or serious illness if consumed by humans. In which case the IICRC Recommendation is to cut and remove all surfaces affected.

Category 3 Example: SEWAGE DAMAGES: sewage leak, sewage back up, sewage spill, toilet tank water overflow, toilet backup overflow. STORM DAMAGES: rain water or flood waters entering through damaged roof, windows, walls or doors, or even exterior ground water containing silt and soil. ‘CLEAN’ OR ‘GREY’ WATER  UNNOTICED OR ALLOWED TO SIT: permitting contaminants to multiply over the matter of days or sometimes mere hours.

SERVPRO of West Covina cleans up All types of water damages so relax & leave it to the professionals to determine the best plan of action tailored for your unique situation.  This will save valuable time, money and minimize any disruption from your home or business. Regardless of the water type, it is important to act quickly. Call today!

Water Damage Emergency Tips:

1/11/2018 (Permalink)

Water Damage Water Damage Emergency Tips: This West Covina home flooded with water throughout several rooms. Our team was called out to extract the water and quickly begin cleanup.

Sometimes unexpected flooding comes from a contaminated source and its best to stay clear of the area, but if a water leak comes from a clean source such as a water pipe in the wall, here are a few helpful tips...

For Clean Water situations only

DO’S

  • Safety-first: if you see water near any electrical outlet or device, clear the area of family members and pets. Extra care should be taken to avoid slips and falls
  • Shut off water source if possible
  • Quickly contact SERVPRO of West Covina
  • Place aluminum foil or wood blocks under furniture legs

DONT’S

  • DO NOT use a regular vacuum to remove water
  • DO NOT leave books, magazines or other colored items on wet floors
  • DO NOT turn on ceiling fixtures if ceiling is wet
  • DO NOT use TV’s or other electronic appliances while standing on wet floors 

Mold… DIY project or Call SERVPRO?

12/29/2017 (Permalink)

Why SERVPRO Mold… DIY project or Call SERVPRO? Professional mold removal in Pomona, CA... Once the kitchen cabinetry was removed, visible mold was revealed for proper cleanup to begin.

In seeking a DIY Mold Removal plan on the internet you will discover a variety of ways proposing how to personally rid your home of mold. A common misconception is to spray it with a bleach solution to kill the mold, but it is just not that simple.

The EPA offers a link of helpful mold facts along with a section of ‘Frequently asked questions about mold’. It addresses how using a chemical or biocide is NOT recommended because while the solution may kill the spore, even dead mold may still cause allergic reactions in some. Mold MUST be removed. In many situations the mold may not be visible until the wall or surface is opened/removed as typically mold grows inside wall cavities as opposed to the painted surface of drywall or begins on the back of a wood piece.

One thing to be cautious about with DIY projects where mold is concerned is proper protection for yourself. There are some things, such as mold removal, that are best left to the experts.

SERVPRO of West Covina are the mold removal experts. Our certified mold technicians are concerned about your safety and take steps to protect themselves. We use respiratory engineering controls which means a full face mask with HEPA filter cartridges for each technician. This properly protects the respiratory system as well as the eyes which can be adversely affected by mold spores.

The next item of concern which SERVPRO can aid in is protection of the environment where the mold is found. Simply opening up a wall can disperse millions of microscopic mold spores throughout the living environment. Especially if any ventilation is being provided through air conditioning or by merely walking through the contaminated areas. Proper abatement procedures involve setting up protection barriers so that mold spores will not spread throughout the rest of the house. Negative air pressure through the use of a HEPA rated negative air device (shown in image above) is the only way to properly protect your home from spores being released outside of a legitimate or air-tight containment.

An over saturation of mold in your home can definitely pose a health risk. Handling it yourself is not recommended. Mold removal should be performed by someone who is both properly trained and genuinely respects your home and health. Review the EPA & IICRC guidelines and contact us for an inspection. Allow SERVPRO to create a plan of action so there are no regrets to deal with later.

Ready to Rescue... 626.960.9145

Saving hardwood floors in our Socal community, plank by plank…

11/9/2017 (Permalink)

Water Damage Saving hardwood floors in our Socal community, plank by plank… Utilizing our Injectidry System to repair the water damage to these hardwood kithcen floors in West Covina. The homeowner was super relieved!

Hardwood floors add a beautiful warmth to your home that no other flooring seems to do in quite the same way. Part of the commitment to this worthwhile investment is to keep them dry and away from drips and spills. However, when water damage occurs, moisture seeps into the grain of the wood causing swelling, warping, or buckling. The floors may seem ruined.

The good news is that hardwood floors can be saved!

  • If the water leak is discovered right away and
  • If you call our SERVPRO team out immediately and
  • If the water that leaked came from a clean source like a broken water pipe

As a professional restoration company, SERVPRO utilizes specialty equipment to properly dry the hardwood floors. As the wood dries, the planks settle into their pre-swelling condition and lay back down ‘as if it never even happened’.

At SERVPRO of West Covina we are well stocked and prepared for any sort of property damage you may encounter. Plus the expertise of how to utilize them to restore instead of being forced to replace costly surface materials. No job is too small or too large, call today!  626.960.9145

The Most Effective Way to Get Peace of Mind as a Landlord, Tenant, or Renter

7/11/2017 (Permalink)

Commercial The Most Effective Way to Get Peace of Mind as a Landlord, Tenant, or Renter Commercial bathroom with a shower enclosure is covered in soot after a fire in West Covina. Just imagine how bad the charred smell is...

As a protection, most commercial property landlords will require tenants to carry business liability insurance. In addition to a homeowner’s policy, many landlords are now requiring their tenants to carry renter’s insurance because it protects both parties if disaster strikes.  If a tenant who holds such a policy causes damages to a suite or unit, their insurance may cover repair costs.  It may also aid in reducing disputes between landlords and tenants as their insurance helps to identify where coverage applies.

Some policies may be a small monthly expense but well worth the investment in the event of fire, water or mold damages occurring at your property.

 “Our team witnessed a property fire claim loss this year where a landlord renting to her own daughter missed the mark in this regard. Sadly the fire (started by a burning candle) destroyed large sections of her property along with the vast majority of her daughter’s furniture and belongings. Making matters worse, her daughter/tenant failed to seek out her own insurance policy as a tenant. If she had, it would have provided a degree of protection. Can you imagine having to replace all of your day to day items used in your home or business all at once? Overwhelming to say the least but even more so without any financial restitution…”

Be Well Informed and Prepared

Most important is to be well prepared by knowing what your specific insurance policy covers and doesn’t cover. Signing up with your auto insurer, a multi-policy discount may result in surprisingly low premiums along the lines of $10-$15 a month, depending. What your renter’s or tenant’s business owners policy may cover could be contents which helps to cover the cost of replacing your effects if they are ruined due to water damage, smoke & fire or theft. Additional endorsements or umbrella policies may help to better tailor to your commercial or residential needs. Included in most policies is liability. This helps protect you if someone gets injured inside your home or business and loss of use provides a place to stay temporarily and covers extra food expenditures if forced to relocate while repairs are being made.

What it doesn’t cover is the full value of some items. Some insurance companies place a cap on pay outs and are limited on damage or theft claims. Living in Southern California, something to consider is potentially purchasing separate flood or earthquake insurance if you own expensive items that could be destroyed by a natural disaster. Ask lots of questions of your insurance agent and understand the extent of your policies so that you are adequately covered for any unforeseen event.