Recent Water Damage Posts

Doing a bit of Spring cleaning?

5/2/2019 (Permalink)

Water Damage Doing a bit of Spring cleaning? Water stained ceiling or walls in need of cleaning or repair? Call us to help. #springcleaning #gotmold? #asbestostestneeded

We all do our best to tackle spring cleaning checklists during this time of year… some time we may have set aside for a good desk or office cleaning at work or an even larger cleaning task may be scheduled for at home where floors, garages or extra rooms may need some TLC. Spring time is the best way to prioritize for a more thorough cleaning.

Completing a home cleaning inspection will help aid you in the right direction as to where to start. Is your home needing deodorization services or a good HVAC cleaning? Have the recent or even past rain left its mark? Sometimes we have good intentions to take care of an issue but we get busy with work, family and other projects. If you find yourself feeling in over your head due to larger cleaning tasks from odor, moisture or even mold issues, it may be time to call in the professionals. Our specialty cleaning crew at SERVPRO of West Covina knows exactly what to do to help.

Your safety always comes first so one of our initial questions will be: what year was your home built? Based on the answer, our technicians can determine if an asbestos or lead test will be need before any demolition work can be performed. Prior to what years will testing be necessary? Any structure erected prior to 1985 we will want to test for asbestos and any structure erected prior to 1978 we will want to test for lead. The results of these tests will get you a proper protocol for handling whatever damage situations arise. Important to note: Keep the results of the tests for future reference in the event the test will be needed at a later time.

Water Damage While in the Middle of Construction

4/26/2019 (Permalink)

Water Damage Water Damage While in the Middle of Construction Ryan Tellez our SERVPRO General Contractor. CA Lic 968875. Trustworthy and honest. Call today.

Repairs on our homes seem to be never-ending. No matter the age of the home, to do lists only grow in time. Depending on your generation, it is possible you knew of a time long ago when our appliances and furniture lasted for decades. Today that is not the norm, and within only six to eight years even in a newly constructed home, issues can arise. Everything from needing plumbing repairs, to cabinets and drawers going off track and before you know it the workload of repairs, can become overwhelming. 

Then we can get to the point where updating is desperately needed and we may begin a remodel. Living there while the construction is ongoing can really test everyone’s patience because the noise, clutter, debris, and dust that covers the entire home is a lot to deal with. Plus if it is the kitchen being worked on, being forced to eat out for every meal can get old real fast. We all have high expectations for the end results and would like to see progress continue at a steady pace despite back-orders or other hiccups that commonly occur along the way. A day or two of no activity in between vendors can seem like an eternity and when the work pushes past our expected deadline and days turn into weeks or months causing our frustration levels to soar.

What if now, smack in the middle of all the construction chaos rainwater soaks through or even worse… a water line ruptures and floods all the brand-newly installed materials? What a mess! At that point, we may be at our wit's end. The key here is to remain calm, find a reputable restoration company such as SERVPRO of West Covina who specializes in water damage cleanup and understands the time-sensitive issue at hand.

Then, relax and trust their expertise to take care of the problem ASAP. The good news will be if the water source was a clean one then the SERVPRO team in with their professional equipment can use in place drying save time and money by restoring it all to preloss conditions. We had a recent customer that had his beautiful new hardwood floors flood only days after installation but we acted quickly and now, it is "Like it never even happened.”

Toilet Overflow? Do Not Delay, Call the Water Damage Experts

4/15/2019 (Permalink)

Water Damage Toilet Overflow? Do Not Delay, Call the Water Damage Experts Toilet mishaps occur even in the middle of the night or on national holidays so we are always ready to help for flooding and overflow emergencies.

How do you know if the toilet that just overflowed will lead to a bigger problem? Only by professionally handling your specific situation based on the circumstances that it occurred will you know for certain. Was it a clean water overflow from the tank? Was it an overflow immediately after use and upon flushing it overflowed? If so, when the toilet was last used was fecal waste present? Because no amount of cleaning with bleach to disinfect the area afterwards will help. If bacteria was present in the water back up it will only be in the matter of hours that the bacteria will multiply and cause an awful odor of sewage throughout the inside of your home..

Was the overflow from an upstairs bathroom? Did water seep through the floors and is now inside the walls, ceiling and cabinets of the kitchen below? Are your belongings inside the cabinets now contaminated with sewage water?

Have several days passed since the initial leak occurred and now mold issues may be putting your family at risk? Is there a musty smell?

By calling out our SERVPRO of West Covina team you are relying on well trained and experienced technicians to mitigate the issue based on IICRC industry standards. This aids in avoiding secondary issues and assists in getting your home back to a safe and healthy environment. If mold is already present we can safely remove it in a professional mulit-step process where the remainder of the house can maintain fresh, breathable air due to our specialty equipment. Please don’t hesitate to call and find out exactly how we may help the situation you find yourself in, we are here to help with exactly that.

Know What To Do If Your Toilet Acts Up

4/15/2019 (Permalink)

Water Damage Know What To Do If Your Toilet Acts Up Some water damages are easier seen than others. This is an instance where you can see the path the contaminated toilet overflow took. #cat3water

Toilets in business and homes work throughout the day for the sanitary removal of waste. Getting so much use they are bound to be problematic on occasion and for a variety of reasons. When an overflow or back up occurs it typically is unexpected and catches the user off guard. Be prepared ahead of time and instruct coworkers and/or family members to always turn the water off as soon as possible either at the toilet or main water shut off valve. Knowing where and how to do this can make a difference in how large the loss may end up.

In one instance a local San Dimas homeowner called our SERVPRO of West Covina Team to help after a toilet overflow caused visible damage in their hallway ceilings. The staining on the ceilings and walls are quite brown as seen in the picture and removal of all affected materials was necessary because of being highly contaminated with bacteria.

If and when something similar catches you off guard, be careful of slips and falls and never walk barefoot on contaminated floors to avoid infection. Once you are in a safe dry place call our experienced team to help so that we may respond quickly. Please know that even if the water appears clear, bacteria could be present depending. We can assist in making that determination and proactively move forward with the proper protocol of cleanup. This will ultimately save you money and protect the health of you and those around you.

Toilet overflow wets almost entire home in Rancho Cucamonga, CA TWICE

4/18/2018 (Permalink)

Water Damage Toilet overflow wets almost entire home in Rancho Cucamonga, CA TWICE WARNING: Viewer discretion is advised due to graphic nature. Not suitable for all audiences as one toilet was definitely harmed in the picture above.

Having plumbing problems can be the worst! Experiencing a sewage back up or a toilet overflow when fecal matter is present essentially paves a pathway of disaster to a property because everything the bacteria laden water touches must be removed for obvious sanitary reasons.

In this particular instance, unfortunately, not only did this tenant know the toilet was having back up problems but this whole scenario was the second occurrence in the matter of only months. Flooring everywhere the backup traveled required prompt removal, along with a foot or two of drywall, baseboards and lower cabinets. Definitely a lot of work.

We certainly understand that accidents happen… We are here around the clock to respond regardless of how difficult the job that we encounter may be. A QUICK Tip: If a toilet at your home or business is continuously running, repeatedly clogged or seeming problematic, turn off the water at the toilet supply line located at the base of the toilet by turning the knob till you hear the water shut off and call a local plumber. If it’s too late and the water “hath runneth over”, call SERVPRO of West Covina right away to prevent further damages or illness. We service our entire SOCAL Community with free visual inspections.

Water Damage Emergency Tips:

1/11/2018 (Permalink)

Water Damage Water Damage Emergency Tips: This West Covina home flooded with water throughout several rooms. Our team was called out to extract the water and quickly begin cleanup.

Sometimes unexpected flooding comes from a contaminated source and its best to stay clear of the area, but if a water leak comes from a clean source such as a water pipe in the wall, here are a few helpful tips...

For Clean Water situations only


  • Safety-first: if you see water near any electrical outlet or device, clear the area of family members and pets. Extra care should be taken to avoid slips and falls
  • Shut off water source if possible
  • Quickly contact SERVPRO of West Covina
  • Place aluminum foil or wood blocks under furniture legs


  • DO NOT use a regular vacuum to remove water
  • DO NOT leave books, magazines or other colored items on wet floors
  • DO NOT turn on ceiling fixtures if ceiling is wet
  • DO NOT use TV’s or other electronic appliances while standing on wet floors 

Saving hardwood floors in our Socal community, plank by plank…

11/9/2017 (Permalink)

Water Damage Saving hardwood floors in our Socal community, plank by plank… Utilizing our Injectidry System to repair the water damage to these hardwood kithcen floors in West Covina. The homeowner was super relieved!

Hardwood floors add a beautiful warmth to your home that no other flooring seems to do in quite the same way. Part of the commitment to this worthwhile investment is to keep them dry and away from drips and spills. However, when water damage occurs, moisture seeps into the grain of the wood causing swelling, warping, or buckling. The floors may seem ruined.

The good news is that hardwood floors can be saved!

  • If the water leak is discovered right away and
  • If you call our SERVPRO team out immediately and
  • If the water that leaked came from a clean source like a broken water pipe

As a professional restoration company, SERVPRO utilizes specialty equipment to properly dry the hardwood floors. As the wood dries, the planks settle into their pre-swelling condition and lay back down ‘as if it never even happened’.

At SERVPRO of West Covina we are well stocked and prepared for any sort of property damage you may encounter. Plus the expertise of how to utilize them to restore instead of being forced to replace costly surface materials. No job is too small or too large, call today!  626.960.9145