SERVPRO of West Covina Employee Photos

Ryan Tellez

Ryan is the Owner/CEO of SERVPRO of West Covina. Born and raised in SOCAL, he has a great deal of care & concern for our community. With over ten years in the Restoration Industry, his expertise combined with compassion, makes him the first person to call when an emergency need arises.

Those undergoing duress from unexpected property damages find him to be a real asset as he is an honest and hard working individual. As a Licensed California General Contractor he can see your project through from beginning all the way to the end.   

He graduated in 2007 with his Bachelor of Arts Degree in Business from Cal State Fullerton. As a former restaurant owner of Anita's Mexican Food in Fullerton, he is a total foodie. He enjoys exploring local eateries with family & friends. Although he doesn't do it often he appreciates the adventure of travel and photography.


Sebastian is a Crew Chief at SERVPRO of West Covina. He works closely with our office to communicate the needs of each client. This helps us deliver the best customer service possible. One of his favorite parts of the job is on 'Demo Day'. He gets excited to demolish and clear out the old debris while preparing the way for what is to be newly installed. Sebastian comes from a close knit family of all boys. He spends his weekends keeping physically active by working out and playing basketball with his three brothers at the gym.


Alex is a Production Lead Technician at SERVPRO of West Covina. He enjoys being part of our team and takes pride in his work of going out to help restore properties that have been damaged. He has a big family and loves spending quality time with them. On a regular basis Alex takes his four brothers & sisters to the park or on other family outings. When he has free time he likes running, playing the electric guitar and getting grease on his hands while working on his car.

employee photo


Erica is the Job File Coordinator at SERVPRO of West Covina. She may be one of the friendly voices you hear if you call needing assistance. She is the pipeline between our production teams and our office. She conducts audits which ensure that all pricing is fair and justifiable through photos and documentation. She and her husband just celebrated the arrival of their second son Elijah Vaughn weighing in at 6lbs 8oz. and has an adorable son Isiah who just started the seventh grade. Plus, she spends a remarkable amount of time doing volunteer work which is both rewarding and satisfying.

employee photo


Robert is our Floor Cleaning Specialist at SERVPRO of West Covina. We highly value him because he is caring and kind to all. He works hard to get the best possible results which renders a high level of customer satisfaction. CONGRATULATIONS to Robert and his charming wife as they were married only a year ago, summer 2018!


Isaac is a Crew Chief at SERVPRO of West Covina so is one of our first responders to emergency calls. He is super helpful in dealing with the most distressing situations by addressing each aspect of service with the utmost care and concern. Being such a people person, he is a direct line of communication between our clients and their insurance claims adjusters. Trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) he directs his team with confidence and leadership.

As a hobby, he and his brother belong to multiple Home Brewing Clubs. They brew and bottle their own specialty beers and several years ago formed their own bottling company ‘Lopez Brew Brothers’. Their favorite specialty beer that they formulate is Mexican Hot Chocolate Stout!

Jedda - SERVPRO Office Mascot

Every office should have a mascot as cute & lovable as our Jedda! Weighing in at a whopping five pounds our almost two year old Bambino cat has a personality as large as life. With our days filled with helping respond to cleanup emergencies in the community, having Jedda around provides an overall calming effect and brings each of us a lot of joy.

Her bright green eyes coordinates perfectly with our SERVPRO green color. She will visit your desk whenever she hears you opening up a snack. And, she is a huge fan of Starbucks egg bites. Her hobbies include curling up and falling asleep under a heated blanket,  basking in the sun in front of the window, running down the corridor back and forth at top speed  and playing with her favorite cat toy which is simply a ribbon tied to a wand… keeps her occupied for hours of play.

employee photo


Proudly, Ricky has many years being a huge part of our SERVPRO family and has been fully involved in overseeing both water damage and fire damage Commercial and Residential Losses. Strongly passionate about helping others in their time of need, he has also has spent six years in the medical field as a First Responder working on an ambulance as well as in the Trauma Center at Pomona Valley Hospital. His training, professionalism and expertise helps him to excel in listening to each customer’s concerns and providing top-notch customer service.

A newlywed of three years, his exquisite wife and he enjoy gourmet cooking and dining. Grilling a decent steak is one of his cooking specialties and entertaining on weekends is a huge favorite of theirs. Their adventurous side takes them out off-roading and motorcycle riding together.  With much zeal for life, Ricky brings a lot to our team as compliments from homeowners continue to flood (no pun intended, or ok... maybe intended) our office.


Amber is one of our West Covina water technicians, she is bright, positive and enjoys her hands on position. As a huge ‘people person’ she has over four years excelling in customer service and management.

Amber has a soft spot for animals. Much of her free time is spent outdoors either at her favorite spot down in Laguna Beach or with her absolutely gorgeous Husky, named Sage. Together they frequent Huntington Dog Beach and enjoy hiking.

Amber also enjoys reading up on all natural/holistic remedies and treatments because she is environmentally safe conscious and prefers opting for the most natural choices. She is a big fan of our SERVPRO’s use of Green Cleaning Products, especially in homes, schools or medical facilities where children or the elderly may be present. Safety ALWAYS comes first!

employee photo

Ryan G.

Ryan is a Production Lead Technician at SERVPRO of West Covina. He has over ten years of experience in the customer service industry and is one of our first responders on a loss. He will assist in explaining what to expect through the restoration process and help reassure you everything will be alright. His positivity is contagious and we enjoy having him on our team.

He spends the vast majority of his free time with his precious two-year-old daughter Gwendolyn and his lovely fiancée Sara. Some of their regular family outings include local parks and theme parks. Ryan is typically sporting the coolest vintage Mickey Mouse watch and has a passion for movies and film.  Interestingly, one of his talents is that of being videographer and film editor.