At SERVPRO of West Covina Safety Always Comes First

4/23/2020 (Permalink)

No need to stress over calling for help, we are here to lend a hand (gloved) all the while keeping health and safety at the forefront.

Over the past several weeks, it has become clear the world is facing an unprecedented storm called COVID-19. We understand our world has changed and like you, we are deeply concerned. We will continue to do what we can to help keep our community, customers, and team members safe & healthy.

Our hearts go out to all who have been and continue to be affected by this current pandemic situation. We greatly appreciate the countless healthcare workers who got into their line of work because they wished to help people. They are incredible and face day to day scenarios that really, no human should ever have to encounter. THANK YOU for your dedication, perseverance, and extremely hard work.

While we are not medical first responders, we are property first responders. We are here to serve our SOCAL community and quickly address emergency needs after the devastation of a fire, storm, flood, trauma, or coronavirus contamination. Amongst our list of restoration services are specialty cleaning, sanitization, disinfecting, deodorization, and biohazard disposal. While performing our daily duties we are committed to doing our part in minimizing the spread of SARS-CoV-2, and its resulting disease, coronavirus (COVID-19), and any other widely spread illnesses including influenza and the common cold.

Practices we continue:

• Rigorous methodical deep cleaning & disinfecting procedures including frequent and routine disinfecting of our equipment, vehicles, touchpoints in and around bathrooms, door handles, and common areas at our warehouse facility.
• Strictly enforcing our employee illness policy. Team members with any signs of cold, flu, fever, head or body aches, or respiratory illness are prohibited from working.  They must be free of any symptoms for 14 days before returning to work.
• On-going team meetings and training on health and safety. Reminders of the importance of preventative measures such as breaking the habit of touching your face and frequent hand washing before, during, and after each task.
• Wearing their face masks and gloves at all times, properly removing and disposing of them and using fresh gloves for each new task, and of course, utilizing additional proper PPE based on the job they are working on.
• Proper disposal of materials and PPE

This is a taxing time for us all so we remain deeply committed to the safety of everyone. Our customers are the core of our company; we thank you, value you, appreciate you and look forward to providing the necessary services to you when the need arises at your home or business.